frequently asked questions

Location & Parking

We are located on the corner of South Broadway and Florida Avenue, right in the heart of Antique Row. Parking is limited due to the high traffic area our salon is in so please leave ample time to find parking the day of your appointment. Do not park in the lot next to our building we do not own it and you will get towed.

We ask that you be mindful of parking signs as we are not responsible for tickets or towing. If you have any questions regarding parking or how to find us, feel free to reach out to your stylist or shoot us an email: hello@sacredheartdenver.com

How to Contact Us

At Sacred Heart Collective our stylists have the freedom to work independently, with that being said our salon does not have a direct line of communication. For the quickest service please contact your stylist directly through Instagram for any appointment changes, questions or concerns

Cancellation Policy

All appointments must be cancelled or rescheduled at least 24 hours before the scheduled service time. Any cancellations or changes made within this time frame will result in a 50% fee of all services booked. No-shows will be charged the full price of services booked. We understand that unexpected circumstances may arise, but we kindly ask that you give us notice if you are unable to make your scheduled appointment.

If you need to make any changes to your appointment, please contact your stylist directly at least 24 hours before the scheduled service time. This will ensure that we can accommodate your request and adjust our schedule accordingly

How to Book

Because our stylists work independently, all of our bookings are done through our Online Booking service. It is the easiest and quickest way to make an appointment with us. If you have any questions regarding appointments please reach out to your stylist directly

Refunds

We are committed to providing high-quality hair care services to all of our clients. We take great pride in our work and strive to ensure that every customer is satisfied with the services they receive.

Please be advised that all sales of services are final. Once a service has been rendered, we cannot offer a refund even if you are dissatisfied with the results. However, we will work with you to correct any issues and ensure your satisfaction to the best of our abilities.

Lateness

In order to ensure that we are able to provide the best service possible to all of our clients, we ask that you arrive on time for your scheduled appointment.

If you are more then 15 minutes late for your appointment, we may need to reschedule your service. This is to ensure that our stylist are able to provide the best possible service to all of our clients without causing delays or inconveniences.

What people are saying.

  • "I have had the pleasure of receiving services with both Lisa and Skyley. Both are professional and massively talented within their crafts. They deliver what they promise and then some. I have never left their chairs feeling anything but beautiful and satisfied. Book with them and you will not regret it!"

    — Shannon M.

  • "This shop is everything you want in a salon! Staff are welcoming, friendly, experienced, and super talented. Business is locally owned by AMAZING ladies. The shop is clean, filled with happy staff and customers, and it's unpretentious! This space is a rare gem in Denver. Ciera is the best stylist and a delightful human to be around. LOVE THIS PLACE! 10/10 would recommend!"

    — Liz C.

  • "Anne Garcia is not only an incredibly talented stylist who always gives me exactly what I ask for, but she is one of the best people I’ve ever met. So glad I ended up in her chair all those years ago because I got dope hair and a lifelong friend out of it. Look at all this incredible hair!"

    — Erynn N.

  • "Lisa, Freya and Skyley are absolutely amazing! I can’t wait to check out their new space. Everyone at Sacred Heart Collective is so creative and dedicated to their craft, I’m so happy they have a space of their own."

    — Caitlyn M

  • "Love so much!!! Ciera cut and styled my hair, and it was the sweetest and most positive experience i’ve had at a salon. It is easy to have trust in these artists when you walk into the salon. Totally recommend"

    Frances M.

  • "Skyley cuts my hair and she is absolutely amazing! She always does a thorough consultation and gets my hair exactly the way I want it. She’s not only a great stylist, but also just the sweetest person. I drive 45 minutes to get my hair cut and it is well worth it. The salon itself is so cute and everyone I’ve spoken to has been kind and welcoming. I highly recommend checking it out!"

    — Alexandra L.